Introduction
New Horizon Learning Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name, email address, and phone number
- Mailing address and other contact details
- Information about your child or children for enrollment purposes
- Payment and billing information
- Communications you send to us (emails, form submissions, inquiries)
We may also collect information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our daycare and early childhood education services
- Process enrollment inquiries and registrations
- Communicate with you about our programs, services, and updates
- Send you promotional and marketing communications (with your consent)
- Respond to your questions, comments, and requests
- Improve our website, services, and customer experience
- Comply with applicable laws, regulations, and legal processes
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business (e.g., payment processors, email services)
- Government authorities when required by law or to protect our legal rights
- Professional advisors such as attorneys, accountants, and auditors
All third-party service providers are contractually obligated to protect your information and may only use it for the specific purposes we direct.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
SMS & Text Message Communications
If you provide your mobile phone number and opt in, New Horizon Learning Academy may send you SMS or text messages using an automatic telephone dialing system (ATDS) for customer care, informational, account-related, and promotional or marketing purposes. Messages may be sent via an automatic telephone dialing system (ATDS). Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at jamalynnlewis@newhorizonlearningacademy.com.
We do not sell or share your mobile phone number with third parties for their own marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We will not use an automatic telephone dialing system (ATDS) to send messages to you without your prior express written consent. Mobile information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive SMS messages is not a condition of purchase. Providing your phone number and opting in to SMS communications is not a condition of purchase of any goods or services. You are not required to consent to receive automated text messages via an automatic telephone dialing system (ATDS) as a condition of purchasing from or doing business with New Horizon Learning Academy. Consent to receive messages sent using an automatic telephone dialing system (ATDS) is entirely voluntary and not a condition of purchase.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise any of these rights, please contact us using the information below.
You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email. You may opt out of SMS messages by replying STOP at any time.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
New Horizon Learning Academy
4820 Wabash St, Metairie, LA 70001
jamalynnlewis@newhorizonlearningacademy.com